Call us:

1. 0800 800 152. Monday-Friday 08:00-18:00. BTnet.
2. 0800 032 4362. Monday-Friday 08:30-17:00.
3. 0800 800 152. Monday-Friday 08:00-18:00.
4. 0800 011 3237. Available 24/7.
5. 0800 387 309. Monday-Friday 08:00-18:00.
6. 0800 800 152. Monday-Friday 08:00-18:00.
7. 0800 181 556. Monday-Friday 09:00-17:00.
8. 0800 800 152. Monday-Friday 08:00-18:00.

What is the best number to contact BT?

BT’s customer service team is on 0800 432 0137. You can also complain via online chat or e-form here – you’ll need your customer account number.

Do bt have a complaints department?

You can read more about how we handle complaints in our Customer Complaints Code of Practice. Calling us is the fastest way to resolve your complaint. Call us on 0800 432 0137. Or get updates on a complaint you’ve already made.

How do I speak to a BT Advisor?

0800 800 154. BT advises you to be at your computer when you call.

How do I contact BT Openreach by phone?

Alternatively you can call us on 0800 023 2023 (option 1). You can report things like: damaged underground cables (often caused by mechanical diggers in built-up areas) loose cables or cables dangling from telephone poles.

How do I speak to someone at BT in the UK?

BT help number

1. From a UK landline, call: 0800 800 150 – free from UK landlines, mobile costs may vary.
2. From outside of the UK, call: +44 179 359 6931.
3. From a landline: 0800 800 150.
4. From outside of the UK: +44 179 3596931.
5. From a landline: 0800 443 311.
6. From abroad: +44 179 359 6931.
7. From the UK, call: 0800 783 1401.

How do I contact Openreach customer service?

Alternatively you can call us on 0800 023 2023 (option 1).

Who is head of BT customer service?

Thomas Duecke
Thomas Duecke, president, global customer service | BT for global business.

How do I make a formal complaint about BT?

1. If you’re a home or mobile. customer:
2. • visit where you. can call us, chat to us or log your. complaint via the complaints portal.
3. 18001 0800 800 150.
4. • you could email us at.
5. [email protected] bt.com.
6. • Write to us at – Customer Service Manager.
7. If you’re a small business:
8. • chat or email by visiting.

Can I speak to BT online?

BT Broadband online live chat BT also offers online live chat between 7am and 11pm, seven days a week. Access BT live chat through their online help portal.

How do I get through to BT?

Billing Support – 0800 433 311 This number is open 24 hours a day, 365 days a year. If you wish to speak to a BT customer service advisor, then call their main helpline on 0800 800 150.

How do I speak to BT Openreach?

How do I speak to Openreach?

The quickest way to contact us and raise your issue is through our chat facility. Just click on the icon in the bottom right corner of the screen. Our virtual assistant will then help direct you through to the right team and one of our dedicated customer service team will then be allocated to you and able to help.

Do BT use UK call Centres?

BT. BT have now moved 100% of their customer service calls back to the UK and Ireland.

Do BT Openreach call customers?

Openreach confirmed the scam on social media and advised customers that: “Openreach would never contact you directly, nor would we ask for personal details or remote access to your router.” It also advised anyone who has received a call to hang up immediately and report the incident to Action Fraud.

Where is BT customer service based?

the UK
Our contact centres are all across the UK and are full of wonderful people with some amazing qualities. If you think you could do well in one of our roles, click on our locations below to find out more.

How do I call BT from my mobile?

Are 0800 numbers free on mobiles?

Freephone numbers starting with 0800 or 0808 are now free to call from mobile phones as well as landlines. The move is part of an overhaul of phone numbers and charges planned for many months by regulator Ofcom which has now come into force.

How do I speak to someone at BT Openreach?

Phone number: 0800 783 2023.

Can I contact Openreach directly?

Why can’t you contact Openreach directly? You can, but we’re a wholesaler and we were set up to work for communications providers – the companies that you buy your home or business phones or broadband from. Contacting them is the fastest way to fix a whole range of problems.